Privacy policy

This policy explains how Memodrop, operated by Kvikk AB, a Swedish limited company (“we”, “us”), handles personal data, in line with the EU General Data Protection Regulation (GDPR).

What we collect

• Account holders: name, email address and sign-in details (via Google or email), and subscription status.
• People who record: the voice recording, an optional name, and the transcript and summary generated from it.
• Technical data: basic logs needed to run and secure the Service.

Roles

For recordings, the project owner is the data controller and Kvikk AB acts as processor on their behalf. For account data, Kvikk AB is the controller.

How we use data

To provide the Service: store recordings, transcribe and summarise them, deliver them to the project owner, process payments and provide support. We do not sell personal data.

Sub-processors

• Cloud hosting and database provider (storage of accounts and recordings)
• ElevenLabs (speech-to-text transcription)
• AI model providers via our AI gateway (transcript clean-up, titles, summaries, themes)
• Paddle (payments, as merchant of record)

Retention

On the Free plan memos are visible for 7 days and permanently deleted 30 days later. On Premium they are kept while the subscription is active plus 7 days. Project owners can delete memos at any time. Account data is deleted when the account is closed.

Your rights

You can request access, correction, deletion or export of your data, and object to processing. If you recorded a memo, contact the project owner or us. You may also complain to your local data protection authority (in Sweden: IMY).

Contact

Email hello@memodrop.app.